Tell us about the accident
Share your contact information, vehicle details, and the damage. If you have an insurer and claim number, include those too.
INSURANCE CLAIM SUPPORT
You have enough to handle.
Let us help with the repair.
We work with all insurers. Our team handles repair-related claim paperwork and helps you understand the next steps.
A CLEAR WAY FORWARD
From first call
to repair plans.
Review the next steps
Our team will discuss your request, whether an inspection is needed, and appointment availability.
We help with the paperwork
Apex handles repair-related documentation and communicates with your insurer as the repair needs are reviewed.
Confirm your repair arrangements
We’ll discuss the repair plan and arrangements with you. Ask questions about timing, coverage, or the work your vehicle needs.
INSURANCE, EXPLAINED
Questions after
an accident?
Do you work with my insurance company?
Apex works with all insurers. Share the name of your insurance company when you contact us so we can discuss your claim and repair.
What paperwork does Apex handle?
We help with repair-related claim paperwork and communication with your insurer. Your insurance company remains responsible for coverage decisions under your policy.
Do I need a claim number before contacting you?
You can contact Apex to discuss your repair even if you do not have a claim number yet. If you already have one, include it with your request.
Does an online request book my appointment?
No. A request starts the conversation. Our team must confirm the appointment and repair arrangements with you.
Is a photo estimate the final repair price?
Photos can help us understand visible damage. An inspection may reveal damage that photos do not show, so an initial estimate can change.
What about my deductible or rental car?
Ask your insurer to confirm your deductible and rental coverage. Let Apex know about your transportation needs when discussing your repair; we’ll explain what we can arrange for your situation.
YOUR NEXT STEP
Let’s talk about your repair.
Tell us what happened. We’ll help you move forward.